Policies
Policies
Fluid Line Technology values our relationship with you and offers a Purchase Order Cancellation Policy.
All Purchase Orders placed via email, fax, online, verbally in person or over the telephone with any employee of Fluid Line Technology are processed immediately.
All requests for any cancellation must be made in writing within 24 hours of receipt of Purchase Order by Fluid Line Technology.
All cancellations must be emailed or faxed in writing directly to Mr. Doug Sellers at dsellers@fluidlinetech.com / fax. 818-998-6331
All requests for cancellations made after 24 hours are subject to a restocking fee of up to 50 to 75% depending upon on materials purchased and / or the amount of manufacturing done to date.
All requests for cancellations made after 24 hours for “completed products” or “off the shelf “items are subject to a 25% restocking fee.
If the product(s) have been shipped from Fluid Line Technology you will be responsible for the entire amount of the Purchase Order plus any applicable shipping / freight costs.
Custom fabrication orders are not subject to cancellation.
Please note that most of our products are custom fabricated or standard parts with custom fabrications attached.
General Terms and Conditions of Sale
When accepted, this document constitutes an agreement between Fluid Line Technology Corp. (“Fluid Line”) and the buyer (“Buyer”) to sell and purchase the goods and services specified on the reverse side hereof. When accepted by Buyer, this agreement is expressly limited to the terms contained herein and constitutes notice of objection to any additional or different terms in Buyer’s acceptance so as to preclude the inclusion of any different or additional terms.
Limited Warranty
Fluid Line Technology Corporation products are warranted to be free from defects in material and workmanship for a period of one year from the date of shipment from the Fluid Line Technology factory. Any product(s) that proves to be defective should be returned to Fluid Line Technology immediately. Fluid Line Technology shall repair or replace the product(s) at the discretion of Fluid Line Technology, providing that the product(s) has been used as recommended and in strict accordance with recognized industry practices, and that the product(s) have not been subject to extraordinary service, such as encountered under severe corrosive or abrasive conditions, or mishandling. Fluid Line Technology makes no warranties, express or implied, other than those listed above. Fluid Line Technology shall not be liable for any consequential, indirect, incidental or contingent damages.